X Spot Boutique (“we”, “us”, “our”) is committed to protecting
your privacy. This policy explains how we collect, use and safeguard your personal
information in accordance with the Protection of Personal Information Act (POPIA) of
South Africa.
Information we collect
When you place an order or create an account we collect:
- Name and surname
- Email address
- Phone number (optional)
- Delivery address
- Order history
We do not store credit card or banking details. All payment processing is handled
securely by PayFast and is subject to their privacy policy.
How we use your information
Your information is used to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries
- Send newsletters if you have opted in (you may unsubscribe at any time)
- Improve our website and services
We will never sell, rent or share your personal information with third parties for marketing purposes.
Discretion
We understand the sensitive nature of our business. All customer data is stored
securely and accessed only by authorised staff for the purposes outlined above.
We treat your purchase history with the utmost confidentiality.
Cookies
Our website uses session cookies to maintain your shopping cart and login state.
These are essential for the website to function and are deleted when you close
your browser. We do not use tracking or advertising cookies.
Data security
We use industry-standard security measures including HTTPS encryption, secure
password hashing, and access controls to protect your information. No method
of transmission over the internet is 100% secure, but we take every reasonable
precaution.
Your rights
Under POPIA you have the right to access, correct or request deletion of your
personal information. To exercise these rights please contact us at
hello@xspotboutique.co.za.