Shipping & delivery

Delivery rates

Order value Shipping cost Estimated delivery
Under R800 R150 3 – 5 business days
R800 and over Free 3 – 5 business days

Delivery times are estimates and may vary during peak periods or in remote areas.

Discreet packaging

Every order from X Spot Boutique is shipped in plain, unbranded outer packaging. There is no indication of the sender or contents visible on the outside of your parcel. The billing descriptor on your bank statement will appear as a generic name, not X Spot Boutique.

Order processing

Orders are processed on business days (Monday to Friday, excluding public holidays). Orders placed before 12:00 are typically dispatched the same day. Orders placed after 12:00 or over weekends are dispatched the following business day.

Once your order has been dispatched you will receive a tracking notification via email. You can also track your order from your account dashboard.

Delivery areas

We deliver to all areas across South Africa via courier. Remote and outlying areas may experience slightly longer delivery times. We do not currently ship internationally.

Questions?

If you have any questions about your delivery, please contact us and we’ll be happy to help.